Frequently Asked Questions

FoodieFit is a Vancouver meal-prep service that delivers fresh, chef-prepared meals across the Greater Vancouver area. Getting started is simple:

No. You can place a one-time order any time. Creating a free FoodieFit membership (Subscribe & Save) is optional and unlocks 10% off, subscriber pricing on Weekly Boxes, and reward points, with the freedom to pause, skip, or cancel any week.

We deliver across the Greater Vancouver area, including Vancouver, North Vancouver, West Vancouver, Burnaby, Richmond, New Westminster, Coquitlam, Port Moody, Surrey, and Delta. Enter your postal code at checkout to confirm delivery to your address, or choose one of our pickup locations.

We deliver twice a week, on Sundays and Wednesdays. You pick the delivery date that suits you at checkout. Availability can vary slightly by area, and the date picker always shows the days that are open for you.

Our order cutoffs are:

For Sunday delivery: Order by Wednesday night

For Wednesday delivery: Order by Sunday night

The minimum order is $99, which includes FREE delivery to your home, office, or any FoodieFit pickup location.

Yes. At checkout you can choose to pick up at one of our locations instead of home delivery. A couple of things to know:

Each pickup location shows its available days when you select it.

The Weekly Menu is our rotating, chef-curated box of meals. A new lineup is published every week, so there is always something fresh. You can order it as a Solo box (7 meals) or a Duo box (14 meals), either as a one-time order or as a recurring subscription for the best price.

On the Weekly Menu page you can swipe through a carousel of upcoming weeks, up to about a month ahead. Each week shows its full lineup meal by meal, so you can plan ahead and see what is coming before you order. Swipe, or use the arrows, to move between weeks.

Fit Meal Plans are goal-based collections that filter the menu down to the meals that fit a specific goal, so you do not have to guess. The four plans are:

A plan is a smart filter, not a fixed box, so you still choose the individual meals you want.

Build Your Own lets you design a custom meal from scratch. You choose your protein and portion size, then add carbs, veggies, healthy fats, and a sauce. Live macros update as you build, and the price is calculated automatically. It is the best way to get a meal that matches exactly what you want.

Regular menu meals are prepared as listed and cannot be changed, though many offer options such as size or a protein add-on. For a fully custom meal, use Build Your Own.

We portion our proteins by raw weight, then cook them as usual. Proteins naturally lose moisture and fat, so an 8 oz (226 g) raw beef patty typically weighs around 170 g after cooking. We use raw weight because:

Samantha is FoodieFit's built-in AI assistant, available from the Ask Samantha button on every page. She can:

No. Samantha does not perform account actions such as cancelling, pausing, refunds, or changing a delivery date. When you ask for one of those, she gives you a one-click way to email our team so a person can help right away. You can also manage pauses, skips, and cancellations yourself under Account > Subscriptions.

You are in control, and there are no fees. In Account > Subscriptions you can:

You can also edit what is in your next delivery any time before the weekly cutoff. Prefer a hand? Ask Samantha or email us and our team will take care of it.

Membership is free and flexible. As a subscriber you get:

Every FoodieFit member earns 1 reward point for every $1 spent. Points collect in your account, and you can redeem them in blocks of 1,000 points for $10 of store credit toward a future order. Membership is free, so you start earning from your first order.

Checkout is secure and card payments are processed through Moneris. You can also buy and redeem digital gift cards, and apply store credit from rewards or refunds toward any order.

Every meal is vacuum-sealed and stays fresh in the fridge for a minimum of 8 days, guaranteed. Meals are prepared fresh, never frozen, with no preservatives.

Yes, our meals freeze really well and the containers are freezer-safe. A few items, such as salads, do not freeze well, so we recommend keeping those refrigerated. Thaw frozen meals in the fridge or on the defrost setting before heating.

Yes. Every meal lists full nutrition (calories, protein, carbs, and fat) and common allergens. You can filter the menu by dietary needs, including gluten-free, dairy-free, keto, vegan, vegetarian, high-protein, and low-carb.